Conflict Resolution for Team Members

Understanding and preventing sources of conflict

8:00 – 12:00 PM AKST

Most employees face conflicts in one form or another, but few have the competencies for effective resolution. Broken into easily digestible moments, this four-hour interactive virtual class provides insight regarding the different personalities that lend themselves to conflict and the different types of conflict often found in the workplace, as well as how to best effectively navigate resolution.

Learning Objectives:

  • Identify types of conflict and their likely cause
  • Recognize personalities as a source of conflict and ways to manage resolutions
  • Recognize five different ways to resolve conflict and when to use each

This class is conducted live online via video conference with effective, takeaway segments designed for engaging, interactive learning. 

About the Instructor

Marshall Watson

Marshall Watson is the Professional Development Manager for The STRIVE Group. As a twenty-three year veteran of the U.S. Air Force and a former adjunct instructor with UAA’s Mat-Su College, Marshall adds training and development, instructional technology and coaching expertise to The STRIVE Group’s team. He is skilled in assessing an organization’s training needs, developing content to meet those needs, and delivering it through on-demand, in-person and distance learning methods.
The STRIVE Group

The STRIVE Group